Wednesday, February 14, 2007

"Clean up on aisle 6 please!"

Just a small ranting, if you will, on customer service. Oh and it's not completely Politically Correct either I'm sure.

*Why do I get the SAME speech impaired guy with the extra large lips at the pharmacy every time?? Is there a reason that they put HIM at the drive-thru window? Do they see me coming and do a switch-a-roo on me? The ONE time I went inside to try & ward off the same old monologue I have with blubber lips, he was at the register!! Do you believe that luck?! Soon discovering we were at an impass of understanding he hands me off to the only non-American born pharmacy tech. She happens to JUST be learning our little English language. Broken would be quite an understatement since she told me my total was "Eight hundred dolla." Although I guess with it being medication, $800 isn't totally out of the realm of possibility is it? Seems just the job for someone new to our wonderful country though. Like insurance isn't frustrating enough without the Apple Dumpling Gang waiting on me!!!!

**I would think cash registers for stores cost at least a thousand dollars a piece. I'm just guessing here, but let's use that amount for arguments sake. WHY do you think a store would have say, 8-9 registers in their store yet continually have ONE CHECKER AT ONE REGISTER?? Aren't they loosing money? I know this because I go there a lot. I mean A LOT. And is it Murphy's Law that she is has a white beehive & checker Jane happens to be the oldest employee in the store?? If it's not Murphy's Law, perhaps it's the same law that includes sticking the brand new middle aged employee at the fabric department without a guardian.
It's always fun to have a worker so consumed by what they are doing they talk to themselves through the whole procedure & hush you as you try to help them find their ticket book after it's been 3 minutes. Or snap at you to take your debit card back like it was your idea she keep it on the register? I know you have to learn somewhere, but perhaps a little help besides writing out the process on a scratch piece of paper might be more helpful for the new "girl". Or at least let you out of the store before you turn into Rip Van Tinkle.

**Always pleasant is the 10pm trip to Wal-Mart the night before Valentines when you've forgotten that last minute thingie-bob. Stupid people think the store might be less busy then. HA! I laugh in -my-- their face! They lure you in with a close parking spot and then as you walk through the below freezing winds across the parking lot, the doors are LOCKED. Yes locked. You aren't parked at the end of the store that's unlocked. It's just a lark to run back to the car, drive around another 10 minutes looking for ANOTHER space close up so you don't freeze your hiney off. All that so you can walk all the way to the OTHER end of the store where the things YOU need are located. Fun!

**Somewhere along the last few years I guess it's become "cool" or just plain weird to steal feminine products. I surmise this from my experience at a store recently where needing to purchase some "products" I had to go to the front to ASK for them from behind the cash register. Ya know my life is pretty regularly knocking me down a peg or two putting me in my place, but I guess if that's not enough, there's always having to clear your throat & ask Jim Bob the teenaged acne faced boy manning the register, for some "products" please. THAT, will sure let you know pretty quickly that you are really NEVER too old to feel embarrassed like a 12 year old school girl! I should count myself lucky I didn't need condoms too.

2 comments:

Katrina said...

I haven't seen the feminine products locked up behind the register yet, but even though I'm 33, I still detour around the male checker and take them to a woman to check out...lol!

Lisa said...

Ha! I love how you say all the stuff I'm thinking but never think to write. :)

In Scotland all the pain medication - even normal stuff - was kept behind the counter. You had to explain to the "chemist" why you needed something. In front of everyone. Yeesh.